New Munson Medical Center Initiative Aims to Eliminate Emergency Room Wait Times
By Craig Manning | Oct. 13, 2026
On the heels of another busy summer, the new president at Munson Medical Center (MMC) is convening a “rapid improvement team” to reimagine patient flow across the hospital. The long-term goal? “Zero wait” at the MMC emergency department (ED)
“It was our busiest summer ever, again,” says Megan Brown, Munson’s chief marketing and communications officer. Last summer, MMC tallied both its highest daily inpatient census in history (July 9, 2025, when 455 patients were lodged at the hospital) and its busiest day at the ED (July 14, when 193 patients were admitted).
This summer, Brown says, Munson’s inpatient numbers weren’t as high, but its ED traffic made up for …
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